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Holiday Inn Hotel & Suites Des Moines-Northwest By Ihg, Urbandale
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Key details
About the Hotel
4800 Merle Hay Road,
Urbandale,
Iowa,
United States of America,
50322,
Iowa
Holiday Inn Hotel & Suites Des Moines-Northwest By Ihg is a Three-Diamond property featuring family-friendly accommodations and a complimentary shuttle service. Guests can enjoy amenities such as an indoor pool and an on-site restaurant, ensuring a convenient stay.
Rooms & Amenities
Rooms at Holiday Inn Hotel & Suites Des Moines-Northwest come equipped with complimentary Wi-Fi, 49" HDTVs, mini-refrigerators, microwaves, and Keurig coffee makers. Some suites also feature living rooms and kitchen areas. Kids ages 11 and under stay and eat free when accompanied by an adult ordering from the main menu at the hotel’s restaurant.
Dining & Catering
Dining options include Bennigan's Irish-American Grill & Tavern, serving traditional Irish and American fare, including the award-winning Monte Cristo sandwich. The restaurant operates from 6:30 AM to 11:00 PM and offers room service. Main Event Catering is also available for events, covering a variety of menu needs.
Leisure & Events
The hotel features an indoor pool bathed in natural sunlight. A fitness center is available, equipped with cardio machines and free weights. The property also provides 17000 square feet of flexible event space, accommodating various meeting styles and receptions.
Transportation & Local Attractions
The Holiday Inn Hotel & Suites Des Moines-Northwest offers a complimentary local area shuttle service within 3 miles, making access to nearby attractions easy. Popular locations include Adventureland Park, Pappajohn Sculpture Park, and the Iowa Events Center, all offering various entertainment options.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Atmosphere
“The room was a perfect retreat with its adjustable temperature and cozy, comfortable beds that made for a restful night.” view full review
Very Accessible
“The hotel was well-kept and thoughtfully designed, making my stay very comfortable and accessible.” view full review
Spacious Comfort
“I truly enjoyed the ample space in the living area, which provided a relaxing environment to unwind after a long day.” view full review
Charming Ambiance
“The rooms were beautifully decorated and had a good scent of cinnamon that made the space feel warm and inviting.” view full review
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Elevator
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Guest Parking
Cookware/ Kitchen utensils
Services
Free airport shuttle
Room service
Housekeeping
Laundry
Stores/Commercial services
Welcome drink
Happy hour
Dining
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's buffet
Spa & Leisure
Indoor swimming pool
Sun terrace
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
4800 Merle Hay Road,
Urbandale,
Iowa,
United States of America,
50322,
Iowa
Map view
4800 Merle Hay Road,
Urbandale,
Iowa,
United States of America,
50322,
Iowa
City landmarks
Amusement Park
Lions Park
1.3
mi
6300 Pioneer Pkwy
Terra Lake
1.5
mi
7489 Barnsley Dr
Lew Clarkson Park
1.4
mi
American Reading Academy
2400 ft
Museums
Living History Farms
4.3
mi
Amusement Park
Westchester Park
1.8
mi
Trestle to Trestle Trail
3700 ft
Saint Aidan's Anglican Church
4200 ft
Church
New Hope Assembly of God Church
4300 ft
New Hope Assembly of God Student Campus
4500 ft
Church
Urbandale Baptist Church
4700 ft
Church
Gospel Assembly Church
4900 ft
Mall
Haymarket Mall
5100 ft
Mall
Merle Hay Mall
1.2
mi
Church
Saint Mary of Nazareth Church
1.0
mi
Church
Saint James Lutheran Church
1.0
mi
6300 Pioneer Pkwy
Terra Park
1.6
mi
Flix Brewhouse Des Moines
1.2
mi
Church
Westchester E-Free Church
1.1
mi
Westchester Evangelical Free Church
1.1
mi
Cornerstone Community Church
1.1
mi
Des Moines Mennonite Church
1.1
mi
Church
New Hope United Methodist Church
1.2
mi
Church
Zion Lutheran Church
1.3
mi
Lazer X
1.4
mi
Islamic and Education Center "Ezan"
1.4
mi
Church
Urban Heights Evangelical Covenant Church
1.4
mi
Church
St Pius X Catholic Church
1.4
mi
Saint Pius X Church
1.5
mi
Westside Pentecostal Church
1.5
mi
Nearby
Mall
Merle Hay Mall
0 ft
American Reading Academy
3300 ft
Trestle to Trestle Trail
3600 ft
Restaurants
Twisted Bean Coffee Company
3400 ft
4504 Merle Hay Rd
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
6.6/10
Nice
Rooms
7.7
Location
6.7
Service
8.3
Dining
5.0
Guest reviews
6.6/10
based on 3 reviews
7.8
7.8/10 based on 169 reviews
Paul
United States of America,
May
2024
7.0/10
I had a great stay at the hotel. The rooms were clean, comfortable, and one of the cleanest I've experienced. The staff was awesome and very helpful with my requests. The location was perfect, though the internet and phone service were lacking. The dining experience was disappointing, especially considering the room cost, but overall, it was a good value for money.
Rooms
9.0
The rooms were good size, clean, and the bed was comfortable. It was one of the cleanest I have had at a hotel.
Service
9.0
The service was awesome, and they were very helpful with an early check-in and last-minute requests. They were also very pet-friendly.
Location
7.0
The location was perfect through the Des Moines area, but there were some disturbances at the pool area with older kids and men not watching out for others.
Dining
5.0
The dining experience was very disappointing for the room cost. The standard continental breakfast was barely edible and not what I expected.
Facilities
6.0
The facilities were standard, but not outstanding compared to the price paid.
Steve
United States of America,
March
2024
6.8/10
The hotel rooms were a mixed bag of experiences; they were not very noise friendly and smelled like dogs, giving off an asylum-like vibe. However, they were surprisingly nice, offering a comfortable space for humans.
Rooms
7.0
The rooms were a mixed experience; not noise-friendly or pleasant smelling, but surprisingly nice and comfortable.
Service
8.0
The service was welcoming and great to chat with, maintaining a friendly and accommodating attitude. However, there were moments of inconvenience like staff smoking outside the lobby.
Location
7.0
The hotel's location was perfect for our event, offering a convenient setting. However, it could use some attention to certain areas like the hallways and floorboards.
Dining
6.0
The dining experience was a mix; the breakfast was standard and barely edible, not aligning with what was paid for, but the traditional Italian dishes were amazing.
Facilities
6.0
The hotel's facilities were average, nothing particularly outstanding, but provided the necessary amenities for a comfortable stay.
Tim
United States of America,
May
2023
6.0/10
My stay at the hotel was overall pleasant. The room was a bit cramped for a family of four, but it did come with a two-person whirlpool tub, which was a nice bonus. The hotel check-in process was smooth, and I had no issues with my room reservation for the first night.
Rooms
7.0
The room was a bit tight for a family of four but had a two-person whirlpool tub.
Service
8.0
The service I received was available and helpful. The staff outside the lobby was friendly and assisted me when I realized I was not at the hotel I had originally booked.
Location
6.0
The hotel's location was convenient, even though the area seemed to lack good phone service and internet. It was accommodating for socializing with my group for the evening.
Dining
5.0
The dining experience was disappointing for the cost of the room, as it didn't offer a breakfast buffet and forced guests to go to a restaurant in front of the hotel. The quality of the steaks at Bennigans was subpar.
Facilities
5.0
The facilities were just average. Nothing stood out as exceptional.
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