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Holiday Inn Hotel & Suites Des Moines-Northwest, An Ihg Hotel Urbandale, Urbandale

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From144US$ /night
Check-in
01Feb2025Select date
Check-out
02Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

4800 Merle Hay Road, Urbandale, Iowa, United States of America, 50322

Holiday Inn Hotel & Suites Des Moines-Northwest is strategically located in Urbandale, Iowa, at the intersection of I-35 and I-80. This Three-Diamond property features modern, comfortable accommodations and delightful dining options, making it a fitting choice for both business and leisure travelers. The hotel is closely situated to the cultural and recreational sites of Des Moines, providing guests with ample opportunities for exploration. Notably, the hotel is also pet-friendly, allowing guests to bring their furry companions along.

Location

Convenient access to major highways, along with a complimentary local shuttle service within a 3-mile radius, enhances the hotel's appeal. Guests can easily reach nearby attractions such as Adventureland Park and Wells Fargo Arena, and the Des Moines International Airport is only 12.5 miles away, making it accessible for travelers.

Rooms

The hotel offers a variety of 198 spacious rooms and suites with contemporary amenities. Each accommodation includes free Wi-Fi, a microwave, a mini refrigerator, and a 49-inch HDTV. Select rooms come equipped with separate living areas, spa baths, and additional kitchen facilities, catering to diverse traveler needs.

Eat & Drink

Dining at the hotel is centered around Bennigan's Irish-American Grill & Tavern, where guests can enjoy a range of Irish and American dishes. The menu features beloved items such as the World Famous Monte Cristo and Oh, Baby Back Ribs, alongside an array of craft beers and cocktails. Room service is also available for those preferring to dine in the comfort of their own rooms.

Leisure & Business

The hotel provides an indoor pool area that features abundant natural light, as well as a fitness center equipped with modern exercise machines. With 17,000 square feet of flexible event space accommodating up to 600 guests, it is well-equipped for meetings, conferences, and social events, supported by on-site catering services.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
One-Bedroom King Suite
Max:
5 persons
42 m² 
Bed options:
1 King Size Bed
Heating
Air conditioning
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Two Room King Suite
Max:
5 persons
42 m² 
Bed options:
1 King Size Bed
Heating
Air conditioning
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Standard Room
Max:
3 persons
28 m² 
Bed options:
2 King Size Beds
Heating
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Urbandale 1.7 mi
Airports
Des Moines International (DSM) 10.1 mi
Boone Municipal (BNW) 37.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • ATM/Cash machine

Sports & Fitness

  • Fitness center

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Free airport shuttle
  • Room service
  • Laundry
  • Dry cleaning

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs

Spa & Leisure

  • Indoor swimming pool

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

4800 Merle Hay Road, Urbandale, Iowa, United States of America, 50322
Map view
4800 Merle Hay Road, Urbandale, Iowa, United States of America, 50322
Nearby
Mall
Merle Hay Mall
0 ft
American Reading Academy
3300 ft
Trestle to Trestle Trail
3600 ft
Restaurants
Twisted Bean Coffee Company
3400 ft
4504 Merle Hay Rd

Reviews and Ratings

Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
6.6/10
Nice
Rooms
7.7
Location
6.7
Service
8.3
Dining
5.0
Guest reviews
6.6/10
based on 3 reviews
7.9
7.9/10based on 168 reviews
Paul
United States of America, May  2024
7.0/10

I had a great stay at the hotel. The rooms were clean, comfortable, and one of the cleanest I've experienced. The staff was awesome and very helpful with my requests. The location was perfect, though the internet and phone service were lacking. The dining experience was disappointing, especially considering the room cost, but overall, it was a good value for money.

Rooms
9.0
The rooms were good size, clean, and the bed was comfortable. It was one of the cleanest I have had at a hotel.
Service
9.0
The service was awesome, and they were very helpful with an early check-in and last-minute requests. They were also very pet-friendly.
Location
7.0
The location was perfect through the Des Moines area, but there were some disturbances at the pool area with older kids and men not watching out for others.
Dining
5.0
The dining experience was very disappointing for the room cost. The standard continental breakfast was barely edible and not what I expected.
Facilities
6.0
The facilities were standard, but not outstanding compared to the price paid.
Steve
United States of America, March  2024
6.8/10

The hotel rooms were a mixed bag of experiences; they were not very noise friendly and smelled like dogs, giving off an asylum-like vibe. However, they were surprisingly nice, offering a comfortable space for humans.

Rooms
7.0
The rooms were a mixed experience; not noise-friendly or pleasant smelling, but surprisingly nice and comfortable.
Service
8.0
The service was welcoming and great to chat with, maintaining a friendly and accommodating attitude. However, there were moments of inconvenience like staff smoking outside the lobby.
Location
7.0
The hotel's location was perfect for our event, offering a convenient setting. However, it could use some attention to certain areas like the hallways and floorboards.
Dining
6.0
The dining experience was a mix; the breakfast was standard and barely edible, not aligning with what was paid for, but the traditional Italian dishes were amazing.
Facilities
6.0
The hotel's facilities were average, nothing particularly outstanding, but provided the necessary amenities for a comfortable stay.
Tim
United States of America, May  2023
6.0/10

My stay at the hotel was overall pleasant. The room was a bit cramped for a family of four, but it did come with a two-person whirlpool tub, which was a nice bonus. The hotel check-in process was smooth, and I had no issues with my room reservation for the first night.

Rooms
7.0
The room was a bit tight for a family of four but had a two-person whirlpool tub.
Service
8.0
The service I received was available and helpful. The staff outside the lobby was friendly and assisted me when I realized I was not at the hotel I had originally booked.
Location
6.0
The hotel's location was convenient, even though the area seemed to lack good phone service and internet. It was accommodating for socializing with my group for the evening.
Dining
5.0
The dining experience was disappointing for the cost of the room, as it didn't offer a breakfast buffet and forced guests to go to a restaurant in front of the hotel. The quality of the steaks at Bennigans was subpar.
Facilities
5.0
The facilities were just average. Nothing stood out as exceptional.
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Check-in
01Feb2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room